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Customer Reviews

White Horse Housing"White Horse Housing were delighted to appoint 3 Solutions as their main repairs and maintenance contractor in April 2017, on a 5 year contract. The two contracts awarded mean they will provide all our responsive repairs, cyclical maintenance, servicing and planned works over the contract term.  3 Solutions have a caring, thoughtful and professional approach to all the work they do and are happy to provide advice and technical assistance whenever necessary. We are delighted that since the start of the contract tenant satisfaction has risen across our all our areas of operation and their overall performance ensures we continue to be a top performing landlord.  We have a true partnering approach to our work and have built solid and trusting relationships with the 3 Solutions team. This ensures everything we do provides the best value for the Association and the highest quality service to our tenants. Steve Warran, Chief Executive – White Horse Housing. 

Customer review

"I just wanted to comment on the professionalism, phone manor, quick forward thinking and general kind friendliness of your staff. The little things that normally get missed weren't missed by you, I am extremely happy with the service provided so far."

 

Bovis Homes

"Bovis Homes has been associated with 3 Solutions for many years, over this time the company has provided a faultless service. They have carried out small remedial works in our plots ranging up to large projects. All jobs has been contained and managed in a professional manner, we look forward to a continued relationship with 3 Solutions in the future." Joe Blackford, Bovis Homes

 

 

"Just a quick note to say your guys did an awesome job at the house. While I appreciate the craftsmanship, it was their professionalism that separates them from other tradesmen. They were very courteous, communicative, fast and just all round great geezers. Various neighbours also commented on the work and asked which company we reached out to and I’ve sent them your way. They are great ambassadors for 3 Solutions and we would not hesitate to work with them again!"

 

Royal Bath & West Show"They have worked on renovating our VIP toilets, refurbishing and adapting our new staff office and kitchen. We intend to continue to use 3 Solutions because of their problem solving skills, partnership mentality and responsiveness. We have plans to develop our Showground over the coming years and we hope that 3 Solutions will be part of our supplier team that will help our own business to grow by offering us efficient and cost effective solutions that our facilities management requires. We are more than happy to be recommending 3 Solutions." Rupert Cox, Chief Executive, The Royal Bath & West of England Society

 

“We have thanked your operative personally for his work here today, but wanted to convey our appreciation for the quality of his work (inside and out) and the fact that he pointed out issues that we believed had been dealt with and which could have caused us serious problems in future. As you know, he was not able to paint the outside wall as it is too damp but he has done excellent preparation on that wall.”

 

"A tenant has just called and wanted to pass on their thanks to you for installing their new shower doors, they said you were very well presented, helpful and have done a great job."

 

 

Stonewater"3 Solutions is very much a family run business, with customer care at their fore-front, that is customer care for both their clients and customers. No job/request being too small." Stonewater

 

"A tenant has called in today to pass on her compliments for yesterday. She said you were professional, very friendly, looked after her belongings well and is very happy with the work you've completed."

 

 

Stonebridge Estate Agents"Stonebridge and many of our clients continue to use 3 Solutions and are more than happy with the level of service provided and also believe the company provide value for money. There isn't any job to large or small and it's all under one roof which helps makes our business run a lot smoother. I am confident that 3 Solutions will carry on providing this excellent level of service and we look forward to working with them for the foreseeable future." Ian Pagram, Director, Stonebridge Independent Estate Agents

 

"I’ve just spoken to a tenant, he is very happy with the work that you carried out. He said that you did a fantastic job and the quality of your work was very good."